Ebrook Osteopathy and Sports Clinic take your Privacy seriously.

This notice is intended for you to fully understand how our clinic collect and process your data in order to best preserve your privacy.

This privacy notice tells you what to expect when {Ebrook Osteopathy} collects personal information. It applies to information we collect about:

  • visitors to our websites.
  • people who use our services, e.g. who subscribe to our newsletter or other forms present on the site.

On some sections of our website, you may choose to input personal data; whether to receive online materials from the clinic, to request a call back with one of our practitioners, or to book an appointment. We may ask for your name, email address, phone number and date of birth in order to process your request.

We will never ask for your credit or debit card information through the website.

We use the information you provide us solely to fulfil your request. We do not share this information with third parties of any kind.

If you choose to subscribe to our email newsletters, you can unsubscribe or decline at any point in time thereafter. Your details will then be immediately removed from our mailing list.

Ebrook Osteopathy and Sports Clinic is committed to making your data secure.

In order to prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to secure the information we collect about you, online and in our clinic.

All software subscriptions we employ in the clinic to store your sensitive data are encrypted and compliant with current GDPR protocols.

Our team are happy to help you access and/or correct your data.

If you would like to access the information we have collected, including your treatment records, you will need to request the information by telephone, confirming some security questions. We have this procedure in place verify your identity, and safeguard your sensitive information.

If you have any other questions or queries regarding the storage or use of data, please contact our clinic and one of our team will be happy to help.

Visitors to our websites

When someone visits www.ebrookosteopathy.co.uk we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website (www.ebrookosteopathy.co.uk). We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Use of cookies by Ebrook Osteopathy

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Cookie Name Purpose More information
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 6th April 2018.

How to contact us

Give us a call on 0121 354 6955 or email info@ebrookosteopathy.co.uk